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1. Overview

Deutsche Bank generates millions of PDF documents through their Customer Communication Management (CCM) system including:

  • Account statements
  • Client contracts
  • Investment & Asset reports
  • Loan offers & Credit agreements
  • Regulatory & Compliance documents

2. Business Challenges

Deutsche Bank must ensure these documents:

  • Meet WCAG 2.1 AA and PDF/UA standards
  • Comply with EU accessibility regulations
  • Ensure access for visually impaired customers
  • Avoid legal risks & fines for non-compliance
  • Improve digital customer experience
  • Maintain operational efficiency

3. The Solution

PDFix SDK Integration

How it works:

  1. Document Generation
    • Deutsche Bank’s existing CCM system
  2. Automated Processing
    • PDFix SDK applies predefined customized templates based on document type
    • Performs auto-tagging of document structure
    • Automatically fixes accessibility issues (reading order, alt text, etc.) and converts documents to PDF/UA for compliance
  3. Validation & Delivery
    • Final PDF/UA compliance validation
    • Documents ready for distribution

4. PDFix Features Applied

  • Tool: PDFix SDK Enterprise
  • Batch Processing (tenths pages/second per core)
  • Template Based Auto-Tagging
  • PDF Accessibility Checker
  • Custom Accessibility Commands

5. Implementation

Deployment process

  • Templates Setup (in hours per document type)
  • Simple Integration to existing workflow
  • Training focused on template creation, not SDK usage

6. Results

Quantitative benefits

  • Up to 80% reduction in manual remediation time
  • High first-pass compliance rate
  • Millions PDFs processed via batch automation
  • Annual savings in labor costs

Improvements

  • Faster delivery of accessible documents
  • Consistent compliance across all outputs
  • Improved customer experience

Learn More About This PDF Accessibility Transformation

Want to dive deeper into the technical details behind this project? Read the full breakdown of this implementation in our blog article:
How Deutsche Bank Automated PDF Accessibility Compliance with PDFix SDK


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