Deutsche Bank
How Deutsche Bank Automated PDF Accessibility Compliance with PDFix SDK
1. Overview
Deutsche Bank generates millions of PDF documents through their Customer Communication Management (CCM) system including:
- Account statements
- Client contracts
- Investment & Asset reports
- Loan offers & Credit agreements
- Regulatory & Compliance documents
2. Business Challenges
Deutsche Bank must ensure these documents:
- Meet WCAG 2.1 AA and PDF/UA standards
- Comply with EU accessibility regulations
- Ensure access for visually impaired customers
- Avoid legal risks & fines for non-compliance
- Improve digital customer experience
- Maintain operational efficiency
3. The Solution
PDFix SDK Integration
How it works:
- Document Generation
- Deutsche Bank’s existing CCM system
- Automated Processing
- PDFix SDK applies predefined customized templates based on document type
- Performs auto-tagging of document structure
- Automatically fixes accessibility issues (reading order, alt text, etc.) and converts documents to PDF/UA for compliance
- Validation & Delivery
- Final PDF/UA compliance validation
- Documents ready for distribution
4. PDFix Features Applied
- Tool: PDFix SDK Enterprise
- Batch Processing (tenths pages/second per core)
- Template Based Auto-Tagging
- PDF Accessibility Checker
- Custom Accessibility Commands
5. Implementation
Deployment process
- Templates Setup (in hours per document type)
- Simple Integration to existing workflow
- Training focused on template creation, not SDK usage
6. Results
Quantitative benefits
- Up to 80% reduction in manual remediation time
- High first-pass compliance rate
- Millions PDFs processed via batch automation
- Annual savings in labor costs
improvements
- Faster delivery of accessible documents
- Consistent compliance across all outputs
- Improved customer experience